Patient Care Coordinator - Tall Pines Dental Centre
About us:
Tall Pines Dental Centre proudly serves the Kitchener and surrounding communities with comprehensive, patient-centered dental care. Our modern, welcoming clinic offers a full range of services—from preventive and restorative to cosmetic and surgical treatments. We’re committed to educating patients, using the latest technology, and creating a comfortable experience for every visit.
Schedule:
Monday: 8:00 am - 5:00 pm
Tuesday: 8:00 am - 6:00 pm
Wednesday: 1:00 pm - 8:00 pm
Thursday: 8:00 am - 5:00 pm
Occasional Friday: 8:00 am - 1:00 pm
Benefits of Joining Our Team:
• Competitive compensation
• Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
• Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
• Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
• Attend social and CE events to network with dental professionals in your community
• Work-life balance and flexibility
• Access to modernized technology to provide optimal oral care to patients
Responsibilities:
• Greet and assist patients as they arrive; ensure a lasting positive impression for them
• Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
• Effectively manage recall system and accurately maintain patient database
• Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations
• Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts
About You:
• Minimum 1 year of administration experience is required
• Clinical background and experience with dental software programs considered an asset
• Dental Assisting experience is preferred
Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.