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Terms of Use

Effective Date: January 20, 2020

These terms of use (the "Terms of Use") set out the terms on which hellodent Holdings ULC ("hellodent") provides you access to this website (the "Website") and the services provided through the Website, including any dental clinic location services, ratings and reviews (collectively, the “Services”). By accessing the Website and using any Service, you acknowledge that you have read and that you agree to abide by the Terms of Use. If at any time you no longer agree to be bound by these Terms of Use, you must cease using this Website and any Services.


For such time as these Terms of Use are in effect, and provided that you have reached the age of majority in the province or territory in which you reside, we hereby grant you permission to access the Website and use the Services, provided that you comply with these Terms of Use and applicable law. You may use the Website and use the Services for personal purposes only.

hellodent does not represent or warrant that the information provided through this Website and the Services (including any information with respect to clinics, their location, quality and availability of services or any certifications) is accurate, complete or current. Be advised that any information provided on the Website or through the Services does not constitute a medical or dental opinion, and no information provided should be used without consulting a qualified professional.


Your privacy is very important to us. Our Privacy Policy (available here), which is hereby incorporated by reference into these Terms of Use, explains how we treat your personal information and protect your privacy when you use our Website.

Proprietary Rights

All information included on the Website and all software, texts, graphics, images, designs, illustrations, logos, icons, photographs, videos and written or other materials in any format included or featured on the Website (the “Content”) are the property of hellodent or its licensors. The overall design and appearance of this Website is proprietary to hellodent.

All Content on the Website is protected by Canadian copyright, trademark and other legislation and applicable international treaties and conventions governing intellectual property law. Any and all trademarks, logos, service marks, product/service names, company names and trade names appearing on the Website or which hellodent uses in connection with the Website are and remain the property of hellodent or its licensors. Nothing contained in the Terms of Use shall be deemed to grant you any rights in any trademarks of hellodent or its licensors.

You may electronically copy or print in hard copy portions of this Website for personal use, but you may not copy, modify, upload, download, transmit, publish, create derivative works from, sell, re-sell or otherwise distribute or exploit any Content from the Website except as expressly permitted by these Terms of Use. You are prohibited from removing or modifying any copyright, trademark, or other proprietary rights notice that appears on the Website and from reverse engineering any portion of the Website or the Services.

Any rights not expressly granted herein are reserved.

Communications Provided by User

Any communication or material that you transmit to hellodent through the Website, including any questions, comments, reviews and suggestions, are and will be treated as, non-confidential and non-proprietary.

The Website may permit the submission, hosting, sharing and publishing of content by you and other users ("User Submissions").

You are solely responsible for your User Submissions. hellodent may, at its sole discretion, edit, delete and/or remove any and all User Submissions at any time and for any reason and without notice. Be advised that hellodent does not ascertain the validity of User Submissions. hellodent has no obligation to screen, edit, or review any User Submissions prior to their appearance on the Website. User Submissions do not necessarily reflect the views of hellodent.

Your User Submissions shall not contain, and you represent and warrant to hellodent that your User Submissions will not contain, any material that: (i) is false, intentionally misleading, or defamatory; (ii) violates the rights of any third party, including any copyright, trademark, service mark, patent, trade secret, moral right, privacy, right of publicity, right to image; (iii) contains any element that is unlawful, including illegal hate speech or pornography; exploits or otherwise harms minors; violates or advocates the violation of any law or regulation; or (iv) violates these Terms of Use.

By submitting a User Submission to hellodent or posting it on or through the Website, you hereby grant hellodent a worldwide, irrevocable, non-exclusive, royalty-free, perpetual, sublicensable and transferable license to use, reproduce, distribute, modify, display, and perform the User Submission in connection with the Website, the Services and hellodent's business, including without limitation for publishing and redistributing part or all of your User Submission in any media formats and through any media channels and, and you hereby waive any moral rights in your User Submission. You represent and warrant that you hold all necessary rights and permissions to use and authorize hellodent to use all intellectual property rights in and to your User Submission, and to enable their inclusion and use as contemplated by the Terms of Use.  Any license in any User Submission granted to hellodent under these Terms of User shall survive the termination of these Terms of Use for any reason.

Prohibited Uses

You may not use the Website or the Services to: (i) post any fake or defamatory content; (ii) trade reviews with others, or compensate someone or be compensated to post, refrain from posting, or remove a review; (iii) violate any third party’s rights, including any breach of confidence, copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right of any third party; (iv) threaten, stalk, harm, or harass any person; (v) promote a business or other commercial venture or event, or otherwise use the Website or any Service for commercial purposes; (vi) obtain information about other persons for the purpose of sending, or to facilitate or encourage the sending of, unsolicited commercial electronic message or unsolicited bulk communications; (vii) use any robot, search/retrieval application, or other automated means to access, copy, scrape, or index any portion of the Website; (viii) transmit any virus, malicious code, spyware, malware or other items of a destructive or harmful nature; or (ix) otherwise violate the provisions of any applicable law.


This Website may contain links to other websites that are not under the control of hellodent. hellodent is providing these links to you only as a convenience and is not responsible for the content of such websites.  Any information, opinions, recommendations, products or services provided on or through third party websites are solely those of such third parties. The use of any third-party websites may be subject to additional terms and conditions and to the privacy policy of such third parties.


This Website and its contents, including the Services, are provided for information purposes only and are provided on an "as is, as available" basis. Your use of this Website and of the Services is at your own risk.

hellodent does not warrant that the Website or the Services will be available or error-free. To the maximum extent permitted by law, hellodent disclaims all such representations, conditions and warranties, including but not limited to any implied or legal warranties of quality, merchantability, title, non-infringement and fitness for a particular purpose. To the maximum extent permitted by law, hellodent also assumes no responsibility, and shall not be liable for any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, the Website or the Services your downloading of any materials, data, text, images, video, or audio from the Website.

hellodent, its affiliates and their respective directors, officers, employees and representatives (“hellodent Parties”) shall not be held liable for any damages arising out of or in connection with the use of or inability to use this Website or the Services, including without limitation any indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.


You agree to defend, indemnify and hold hellodent harmless and against any and all claims, damages, costs and expenses, including legal fees on a solicitor and own client basis, arising from or related to your use of the Website or Services and/or your violation of these Terms of Use.


hellodent may modify these Terms of Use at any time by posting a revised version on the Website. You should visit this page regularly to review the current Terms of Use. Your use of the Website or of any Service following a modification to the Terms of Use constitutes your agreement to the revised version of the Terms of Use.

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