Patient Care Coordinator/Sterilization Technician - Wexford Square Dental Office
About us:
Join Wexford Square Dental, a welcoming and community-focused practice located in Brampton, Ontario. We are committed to providing high-quality dental care with a focus on patient comfort, education, and long-term oral health. Our experienced team offers a full range of services in a modern and friendly environment.
Brampton is one of Canada’s fastest-growing cities, offering a vibrant mix of cultures, excellent amenities, and easy access to parks, shopping, and transit—making it a great place to live and work.
If you’re passionate about delivering exceptional dental care and want to be part of a supportive, professional team, we’d love to hear from you – apply today!
Schedule: Full-Time
Tuesday 9-5 ,
Wednesday 9-5
Thursdays 9-7
Saturdays 8-1
Benefits of Joining Our Team:
• Competitive compensation
• Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
• Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
• Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
• Attend social and CE events to network with dental professionals in your community
• Work-life balance and flexibility
• Access to modernized technology to provide optimal oral care to patients
Responsibilities:
• Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leave
• Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
• Manage all patient calls and inquiries with a smile: appointments, confirmations, and amendments
• Manage potential cancellations and overcome objections to motivate the patient to keep the appointment
• Bill patients as they come out of the treatment room, take payment, send a claim form to insurance, respond to all fee inquiries in a positive manner
• Effectively manage the recall system and accurately maintain the patient database
• Process referral letters and other patient correspondence upon receipt from the provider
• Manage and file all patient records and charts
• Demonstrate active listening and empathy to patients using effective communication skills
Requirements:
• Minimum 1 year of Administrator experience
• Clinical background considered an asset
• Experience with Dental software
Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.