Administrative Lead - Avery Dental
Get to Know Us:
At Avery Dental, located in Port Hope, Ontario, our dedicated team of dental professionals is committed to providing personalized care to patients of all ages. We offer a comprehensive range of services, including preventive, restorative, and cosmetic dentistry, ensuring that each patient's unique oral health needs are met. Our clinic features modern amenities such as free on-site parking, accessibility by public transit, and complimentary Wi-Fi, all designed to make your visit as comfortable and convenient as possible. We are currently welcoming new patients and look forward to helping you achieve optimal oral health.
Schedule: Full Time
Monday 10:00am - 7:00pm
Tuesday 9:00am - 5:00pm
Wednesday 10:00am - 7:00pm
Thursday 8:30am - 5:00pm
Every other Friday 8:30am - 4:00pm
What Sets Us Apart:
Grow Without Limits: We’ll match your ambition, curiosity and drive to be your best with award-winning education, hands-on experience, real recognition and proven pathways that grow your expertise on your terms
Brilliant Rewards: Competitive pay with annual reviews, RRSP matching to grow your future, and a comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more, along with access to our Employee and Family Assistance Program
Build Your Career with Us: Be part of a team that shares expertise, tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice growth
Culture & Flexibility: Career development with industry-leading CE, social and networking events, and a flexible, work-life balanced environment that supports your professional growth
The wage for this Practice Lead position is $23-$29/hour depending on skills, experience, and location.
Please note that this is a replacement job opening.
Your Role:
Lead, coach, and support the dental administrative team to drive productivity, engagement, and patient retention
Coordinate effective communication between front and back-office teams
Assist the Practice Manager with training, development, and daily delegation of the administrative team
Manage patient concerns and conflicts, escalating to the Practice Manager as needed
Oversee and optimize appointment scheduling to meet daily production goals with minimal open chair time
Ensure pre-authorizations, appointment confirmations, and cancellation prevention processes are completed in advance
Engage new patients before and after their first visit to deliver a positive and consistent patient experience
About You:
Minimum 3-5 years of Dental Administration experience is required
Leadership experience is considered an asset
Clinical background and experience with dental software programs is required
Application Information: Candidates must be legally authorized to work in Canada. We are committed to building a workforce that reflects the diversity of the communities and patients we serve. While we thank all applicants for their interest, only those selected for further consideration will be contacted. Applicants who require accommodation during the application or hiring process are encouraged to contact our Recruitment Team; all requests will be reviewed and addressed on a case-by-case basis.