Dental Administrator - Lakeside Dental
Get to Know Us:
At Lakeside Dental Center, we believe that a healthy smile is the foundation of a happy life. Located in the heart of Halifax, our practice is led by Dr. Ellen Drysdale and Dr. Joseph K. Carter, who are dedicated to providing high-quality, prevention-focused care in a warm and welcoming environment. We take pride in serving patients of all ages and building lasting relationships based on trust and respect.
Our team is passionate about combining clinical excellence with genuine compassion. We focus on patient education and personalized treatment, empowering individuals and families to take an active role in their oral health. Every visit is designed to be a positive experience, where patients feel comfortable, cared for, and confident in the care they receive.
Joining Lakeside Dental means becoming part of a close-knit, collaborative team that values both professional growth and community impact. We are proud to serve the Halifax community and are committed to making a meaningful difference through dentistry that is guided by respect, integrity, and excellence.
Schedule:
Monday - Friday: 7:45 AM - 5:00 PM
What Sets Us Apart:
Grow Without Limits: We’ll match your ambition, curiosity and drive to be your best with award-winning education, hands-on experience, real recognition and proven pathways that grow your expertise on your terms
Brilliant Rewards: Competitive pay with annual reviews, RRSP matching to grow your future, and a comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more, along with access to our Employee and Family Assistance Program
Build Your Career with Us: Be part of a team that shares expertise, tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice growth
Culture & Flexibility: Career development with industry-leading CE, social and networking events, and a flexible, work-life balanced environment that supports your professional growth
Your Role:
Welcome and assist patients upon arrival, creating a warm and positive first impression
Optimize the daily appointment schedule to ensure full utilization with minimal gaps
Effectively manage the recall system and maintain accurate, up-to-date patient records
Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations
Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts
Proactively manage potential cancellations and address objections to encourage patients to keep their appointments
Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner
About You:
Minimum 1 year of Dental Administration experience is required
Experience with dental software programs is required
Clinical background is considered an asset
Application Information: Candidates must be legally authorized to work in Canada. We are committed to building a workforce that reflects the diversity of the communities and patients we serve. While we thank all applicants for their interest, only those selected for further consideration will be contacted. Applicants who require accommodation during the application or hiring process are encouraged to contact our Recruitment Team; all requests will be reviewed and addressed on a case-by-case basis.